Privacy Policy
1. Introduction
This Privacy Policy explains how Mental Wellbeing Communications collects, uses, and protects personal information when you use the How You Doing (HYD) mobile application.
Some features of the App involve recording personal well-being information, such as mood check-ins and journal entries.
These features operate with the user's voluntary participation.
2. Information we collect
Account information
When users create an account, the App may collect:
- Name
- Email address
- Phone number
Well-being information
Users may voluntarily provide personal well-being information, including:
- Mood check-in selections
- Journal entries
- Messages sent to trusted contacts
This information may reflect emotional well-being and is treated as sensitive personal data.
Device and usage information
The App may collect limited technical information to support functionality and performance, including:
- Device type
- Operating system
- Application version
- Usage events
- Error or crash information
Using and protecting it
How we look after your data
3. How we use your information
Information collected through the App may be used to:
- Provide app functionality
- Store mood check-ins and journal entries
- Enable communication with trusted contacts
- Send notifications related to the service
- Maintain and improve the performance and reliability of the App
4. Data security
We take appropriate technical and organisational measures to protect user data and to safeguard personal information against unauthorised access, alteration, disclosure, or loss.
These measures include secure systems designed to protect the integrity and confidentiality of user information.
Where applicable, data transmitted between the application and our systems is protected by industry-standard encryption.
As the service operates within the European Union, personal data is processed in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
While we take reasonable precautions to protect user information, no system can guarantee absolute security.
5. Data retention
Personal data is retained only as long as necessary to operate the App. When a user deletes their account:
- All associated personal data is deleted immediately
- The deletion process is permanent and irreversible
Your rights and ours
Rights, updates and contact
6. User rights
Users may:
- Access their personal information
- Correct inaccurate information
- Request deletion of their account
7. Notifications
The App may send notifications related to:
- Messages from trusted contacts
8. Changes to this policy
We may update this Privacy Policy from time to time.
Users will be notified within the App if significant changes are made.
9. Contact
For privacy or data protection inquiries: